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Conditions générales de vente

Bellavero Manufacturing
Terms, Conditions & Universal Product Disclaimer
Last Updated: May 5, 2025


Part 1: Website Terms and Conditions

Welcome to Bellavero Manufacturing (“we,” “our,” “us”). By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions ("Terms"). These Terms apply to all customers, visitors, and users of our services. If you do not agree with any part of these Terms, you must refrain from using our services.


1. Services Provided

Bellavero Manufacturing offers 3D printing and manufacturing services. We reserve the right to refuse service, cancel orders, or withdraw products at our discretion. Prices and availability of products or services are subject to change without notice.


Our services include CAD design, prototyping, 3D printing, finishing, and delivery of custom-manufactured parts. Products refer to physical goods resulting from those services.


2. Orders and Payment

When placing an order, you agree to provide accurate, up-to-date information. Orders are subject to acceptance and availability. Full payment is required upon order confirmation unless otherwise agreed upon in writing.


Quotes are valid for the period specified on the quote and may change based on material costs or design changes.

We reserve the right to refuse or cancel orders at any time, including after an order has been confirmed, in cases where we suspect fraud, unauthorized transactions, or inaccuracies in the pricing or availability of products. Refunds will be provided where applicable.


3. Customer Expectations and Liabilities

We strive to provide accurate descriptions and specifications of our services and products. However, Bellavero Manufacturing does not guarantee that the information on our website is error-free, complete, or current. You acknowledge that:

  • No Warranty: All products and services are provided "as is" without warranties of any kind, whether express or implied.
  • Website Availability: We do not guarantee uninterrupted access to our website or services and are not liable for any downtime or technical issues.


4. Intellectual Property and Copyright

All content, including but not limited to text, images, designs, and code, is owned by or licensed to Bellavero Manufacturing and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or exploit any of the content on our website for commercial purposes without explicit written consent. You are granted a limited, non-exclusive license to access and use our website for personal, non-commercial purposes only.


By submitting content or files to us, you represent that you have the right to use them, and you grant us a non-exclusive license to use them solely to fulfill your order.


5. User Behavior

By using our website or services, you agree to the following rules of conduct:

  • Unlawful Behavior: You must not use our services for illegal activities or to promote unlawful behavior.
  • Prohibited Content: You must not engage in hate speech, bullying, defamation, or harassment in any form.
  • Spam and Promotions: You must not use our website for unsolicited advertising, promotions, or spam.

Failure to comply with these terms may result in the suspension or termination of your account and access to our services.


6. Limitation of Liability

To the fullest extent permitted by law, Bellavero Manufacturing will not be held liable for any damages arising from the use of our services or website, including but not limited to:

  • Loss of data, business, or profits
  • Website downtime or interruptions
  • Errors, inaccuracies, or omissions in the content
  • Indirect, incidental, or consequential damages, even if we were advised of the possibility

You agree to indemnify and hold Bellavero Manufacturing harmless from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms. Our total liability, if any, is limited to the amount paid for the product or service.


7. Cancellations and Refunds

You may cancel your order within 24 hours of placing it, provided that production has not started. Once production begins, cancellations or refunds may not be available. Exceptions may apply in cases of defects or errors on our part. Please contact us for specific situations.


Refunds will be processed using the original payment method unless otherwise arranged.


8. Termination of Services

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, if we determine that you have violated any part of these Terms or engaged in prohibited conduct.


9. Changes to Terms

We may update these Terms from time to time to reflect changes in our services or legal obligations. Any changes will be posted on this page, and you agree to review the Terms regularly. Your continued use of our services after changes have been made constitutes your acceptance of the updated Terms.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of New-Brunswick, Canada. Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts located in New-Brunswick.


Part 2: Universal Product & Service Disclaimer

This disclaimer applies to all quotes, orders, products, and services provided by Bellavero Manufacturing, including but not limited to the design and manufacture of automotive parts, mechanical and industrial components, prototyping services, and signage/display products.

By proceeding with a quote or placing an order, the client (“you”) agrees to the following terms:


1. Custom Manufacturing & Intended Use

All parts and products are custom-manufactured according to the specifications and information provided by the client at the time of order. Bellavero Manufacturing produces components using industry-grade materials and methods appropriate to the requested function.

Unless otherwise agreed in writing:

  • Automotive and industrial components are not certified by OEM, DOT, CSA, or other regulatory agencies, and may not be suitable for road use or safety-critical applications.
  • Functional, structural, or mechanical parts should be tested and validated by the client in the actual operating environment before use.
  • Prototypes are intended for conceptual, fitment, or non-final use unless specifically engineered and validated for production.
  • Signage and display products are not intended to bear mechanical loads or exposure to harsh environments unless specified in writing.


2. Responsibility for Fit, Function & Safety

It is the client’s responsibility to:

  • Confirm the suitability of all materials, tolerances, and performance expectations prior to production.
  • Ensure that the product is installed, tested, and used appropriately and safely.
  • Verify that any part used in regulated or public applications meets legal and safety requirements.


Bellavero Manufacturing assumes no responsibility for the misuse, incorrect installation, or unintended application of its products. 


We recommend that all components be installed by a qualified technician.


3. Material & Manufacturing Limitations

Additive manufacturing and fabrication processes have inherent limitations in terms of layer bonding, material fatigue, temperature resistance, and chemical compatibility. Clients are encouraged to:

  • Specify material performance requirements when placing orders.
  • Request engineering assistance or material guidance when uncertain.
  • Understand that visual variations, minor tolerances, and surface finishes may vary between units or batches.

Clients assume responsibility for validating part performance unless explicitly contracted otherwise.


4. Customer-Supplied Designs & Intellectual Property

If you submit files, sketches, or designs:

  • You confirm that you own or have legal rights to reproduce the intellectual property provided.
  • You are solely responsible for the form, fit, function, and safety of the resulting product.
  • Bellavero Manufacturing does not independently test or verify third-party designs unless contracted to do so.
  • We may, at our discretion, refuse to produce any design that appears to infringe on another party’s rights.

Bellavero Manufacturing will not replicate or produce your proprietary designs for third parties without written permission.


5. Quality Commitment

Bellavero Manufacturing is committed to producing high-quality, value-driven custom components. We stand behind our craftsmanship and are happy to address concerns related to accuracy or visible defects within a reasonable timeframe following delivery.


6. Warranty & Limitation of Liability

All products and services are provided “as-is,” without express or implied warranties of merchantability, fitness for a particular purpose, or compliance with any specific industry standard unless expressly stated in writing.

To the fullest extent permitted by law:

  • Bellavero Manufacturing is not liable for any damages arising from use or misuse of its products, including but not limited to personal injury, property damage, business interruption, or financial loss.
  • The client agrees to indemnify and hold harmless Bellavero Manufacturing from any and all claims, actions, liabilities, or expenses resulting from the use of any part or service.
  • Our total liability is limited to the amount paid by the client for the affected product or service.


7. Revisions, Cancellations & Refunds

Due to the custom nature of our work:

  • Quotes are valid for the duration specified and subject to change based on material cost or design revisions.
  • Orders may not be cancelled once production has begun.
  • Refunds, returns, or remakes are at the discretion of Bellavero Manufacturing and are considered only in cases of verified production error.


8. Shipping & Handling

Bellavero Manufacturing is not responsible for shipping delays, damage, or loss once an order has been handed off to a third-party carrier. Risk of loss transfers to the client upon shipment unless alternate arrangements are made in writing.


9. Portfolio & Marketing Use

Unless otherwise requested in writing prior to production, Bellavero Manufacturing reserves the right to photograph and showcase completed work (excluding confidential client data) in our portfolio, marketing materials, or social platforms.

Note: Clients may request exclusion of their work from marketing use before production begins.


10. Governing Law

This disclaimer shall be governed by the laws of the Province of New Brunswick and the applicable federal laws of Canada. Any disputes shall be subject to the jurisdiction of the courts of New Brunswick.


11. Performance Verification

All parts and assemblies should be tested by the client under intended operating conditions prior to full-scale use or deployment. Bellavero Manufacturing does not conduct real-world durability, stress, or safety testing unless expressly contracted to do so.


12. Integration with Third-Party Products

Bellavero Manufacturing is not responsible for the fitment, function, or failure of any component that interfaces with third-party hardware or systems unless those components were provided to us during the design or fitting process.


13. Regulatory & Export Compliance

The client is responsible for ensuring that any part or design complies with local regulations, safety standards, or export restrictions applicable to its intended use or country of destination.


14. Force Majeure

Bellavero Manufacturing is not liable for delays or failure to perform caused by events beyond its reasonable control, including supply chain disruptions, natural disasters, labor shortages, acts of war, pandemics, cyberattacks, or changes in law.

By accepting a quote, submitting an order, or using any product or service from Bellavero Manufacturing, you acknowledge and accept the terms outlined in this disclaimer.


Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Bellavero Manufacturing
customersupport@bellavero.ca
Phone: +1-(514)-(718)-(9385)

Return and Refund Policy

  

At Bellavero Manufacturing, we strive to ensure the highest quality in every 3D printed product we deliver. However, we understand that sometimes issues may arise. This Return and Refund Policy outlines the terms under which you may return or request a refund for products purchased from us.

  

1. Terms of Return

You may request a return or refund within 30 days from the date of delivery of your order. After this period, we cannot accept any returns or issue refunds.

  

2. Conditions for Return

To be eligible for a return, the following conditions must be met:

  • The item must be in its original condition, unused, and unaltered.
  • Custom-made or personalized 3D printed products are non-returnable unless they arrive damaged or defective.
  • Proof of purchase, such as a receipt or order confirmation, is required.

  

3. Reasons for Return

We accept returns under the following circumstances:

  • Damaged Products: If your product arrives damaged due to shipping or manufacturing defects, we will replace it or issue a refund.
  • Incorrect Products: If you receive a product that does not match your order specifications (e.g., wrong material, size, or design),      we will correct the mistake at no cost.

Please note that we do not accept returns for minor aesthetic differences or if the product is no longer wanted for reasons unrelated to its quality or functionality.

  

4. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at customersupport@bellavero.ca within 30 days of receiving your order.
  2. Provide your order number, a brief explanation of the issue, and photos if applicable.
  3. Our team will assess your request and provide return instructions, including how to ship the item back to us if necessary.

Please do not send any products back without contacting us first.

  

5. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund within 10 business days.

  • Refund Method: Refunds will be issued using the same payment method you used for the original purchase.
  • Shipping Costs: If the return is due to an error on our part (e.g., wrong or damaged product), we will cover the cost of return      shipping. Otherwise, return shipping costs are the responsibility of the customer.

  

6. Exceptions and Non-Refundable Items

The following items are not eligible for returns or refunds:

  • Custom or personalized 3D printed products unless defective or damaged upon arrival.
  • Any non-custom item returned more than 30 days after delivery.
  • Products that have been used, altered, or damaged by the customer.

  

7. Contact Us

For any questions or to request a return, please contact our customer service team:

Bellavero Manufacturing
Email : customersupport@bellavero.ca 

Phone: + 1-(514)-(718)-(9385)

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